Practical case: The use of professional SMS by carriers
Posted: Sun Jan 19, 2025 5:20 am
Professional SMS has become more widespread and has become a full-fledged communication strategy to stand out from the competition. Carriers (bus, train, plane, boat) have a real need to quickly warn and inform their customers, which is why professional SMS is a relevant solution. The advantages of professional SMS for carriers A 95% reading rate : this reading rate close to 100% ensures that you will be read, so the impact of your campaign is certain! Stand out : Are your competitors using a traditional channel? Choose SMS for an original means of communication that your customers will remember. Quick information to read : The 160 characters of the SMS can be viewed at any time. At a glance, this short message is read.
Personalization : the ease of personalizing your SMS campaign to your target will allow you to quickly create a tailored campaign. Scheduling : You can write your campaign, determine the recipients, and choose the time and date of the sending so as not to be overwhelmed during a busy period. SMS as a means of communication for carriers Whatever the type of transport (bus, train, plane, boat), professional SMS is ideal for staying in touch with your customers. It allows you to keep them informed in real time and to warn them quickly in the event of a problem. Here are some ideas for campaigns with professional SMS: Transactional SMS : Use transactional SMS for secure online payments and confirm payment to your customers with a simple SMS.
Summary SMS : send a professional SMS to your customers to remind them of the date and time of departure as soon as they purchase their ticket. Also add the necessary documents such as the identity card and the ticket. Reminder a denmark phone number data few days before : to avoid forgetting their planned trips, you can remind them a few days before departure: the date and time. Reminder on D- Day : Remind your customers of departure times on D-Day to avoid forgetfulness and delays. Delay alert : in the event of a delay, quickly notify your customers of the announced delay, you will be able to inform them in real time of the disruptions. Cancellation alert : quickly inform your customers in case of cancellation of the trip.
The SMS is instantaneous and has a reading rate of 95%, so it is relevant to use the professional SMS as a means of communication. Some tips for setting up your campaign: – Insert a direct link to your site: recipients will be able to click on the link and will be redirected to your site for more details on their trip or on the announced disruptions. – Schedule the SMS campaign: thanks to our SMS platform , you can schedule your campaign. For each departure, anticipate a summary SMS and a reminder SMS that will be sent on the scheduled date and time. – Personalize the sender name: this will allow your recipients to identify you, and establish a relationship of trust. In parallel with SMS campaigns, you can use a mailing campaign or a voice message campaign. If you have a question regarding the creation of SMS Pro .
Personalization : the ease of personalizing your SMS campaign to your target will allow you to quickly create a tailored campaign. Scheduling : You can write your campaign, determine the recipients, and choose the time and date of the sending so as not to be overwhelmed during a busy period. SMS as a means of communication for carriers Whatever the type of transport (bus, train, plane, boat), professional SMS is ideal for staying in touch with your customers. It allows you to keep them informed in real time and to warn them quickly in the event of a problem. Here are some ideas for campaigns with professional SMS: Transactional SMS : Use transactional SMS for secure online payments and confirm payment to your customers with a simple SMS.
Summary SMS : send a professional SMS to your customers to remind them of the date and time of departure as soon as they purchase their ticket. Also add the necessary documents such as the identity card and the ticket. Reminder a denmark phone number data few days before : to avoid forgetting their planned trips, you can remind them a few days before departure: the date and time. Reminder on D- Day : Remind your customers of departure times on D-Day to avoid forgetfulness and delays. Delay alert : in the event of a delay, quickly notify your customers of the announced delay, you will be able to inform them in real time of the disruptions. Cancellation alert : quickly inform your customers in case of cancellation of the trip.
The SMS is instantaneous and has a reading rate of 95%, so it is relevant to use the professional SMS as a means of communication. Some tips for setting up your campaign: – Insert a direct link to your site: recipients will be able to click on the link and will be redirected to your site for more details on their trip or on the announced disruptions. – Schedule the SMS campaign: thanks to our SMS platform , you can schedule your campaign. For each departure, anticipate a summary SMS and a reminder SMS that will be sent on the scheduled date and time. – Personalize the sender name: this will allow your recipients to identify you, and establish a relationship of trust. In parallel with SMS campaigns, you can use a mailing campaign or a voice message campaign. If you have a question regarding the creation of SMS Pro .