Page 1 of 1

Customer Relationship Management

Posted: Sun Jan 19, 2025 3:48 am
by hasnasadna
Other Marketing Services Offered by GetResponse and Brevo GetResponse: Webinars, Website Builder and Push Notifications With GetResponse you can create a webinar in a few easy steps , there are well-integrated tools that guarantee sponsorship and conversion. There are pre-set templates available to involve users by inviting them, sending reminders; finally, one of the best features is the ability to have users participate in webinars in on-demand mode. GetResponse also offers the ability to send an unlimited number of push notifications bringing back to your site all those users who have abandoned their cart. This type of notification also integrates perfectly with the retargeting services usually offered such as email and Facebook ads.


Despite offering retargeting features, Brevo does not seem to have integrated push notifications into its tool catalog to date . Similarly, for the time being, Brevo has decided not to add to its purchasable cambodia telegram data features catalog the possibility of offering its users an integrated and automated tool for organizing webinars. Brief: Whatsapp Marketing and CRM Both Brevo and GetResponse are SMS Marketing Automation platforms , although GetResponse has enabled this feature primarily for its MAX plans aimed at large businesses. In addition to SMS, the former Sendinblue platform allows you to do Whatsapp Marketing , a service not present in GetResponse.


For this purpose, within the Brevo platform there is a tool dedicated to the creation of complete communication campaigns on Whatsapp, starting from the creation of the business profile, to the definition of the messages, up to the actual delivery to the recipients. Another distinctive feature (probably the most notable) of Brevo compared to GetResponse is that it is a real CRM ( ) suite, therefore aimed at managing customer relations, also from a commercial point of view. GetResponse does not yet integrate full CRM functionality into its range of solutions. This predisposition of Brevo greatly facilitates the organization of information and actions aimed at customers within its platform: this is demonstrated by the desire to integrate conversational tools such as email, SMS, Whatsapp and live chat (the latter is also present in GetResponse) in a single environment , useful both for customer involvement, but also for their loyalty and retention.