Omnichat emphasizing the ability to integrate information from different channels through tools. For example, if your brand operates LINE, WhatsApp, IG, and FB at the same time, you can manage multi-channel customer information in one stop and achieve omni-channel sales.
In terms of functions, Omnichat focuses more on sales scenario applications, and its online marketing and data analysis functions are relatively shallow. Compared with Crescendo Labs, which can automatically collect diverse focus tags and automatically use AI functions to intelligently push messages, the remarketing and billing process will place more emphasis on real-person services.
For example, Benefit Cosmetics uses Omnichat to allow customers to modify appointments and inquire about service details with customer service staff through WhatsApp anytime and anywhere, making it more flexible and flexible, and has successfully increased the appointment rate for eyebrow trimming services by 30%.
Super8
Super8, like Omnichat, provides Chatbot services and covers WhatsApp, LINE, Messenger, IG and other channels. Super8 is a Social CRM . Compared with other vendors, Super8 focuses more on the management indonesia whatsapp phone number of customer service conversations, and is less detailed in marketing functions such as customer tag collection and data application.
For example, through Super 8, Meimai Technology has successfully integrated the communication between Internet celebrities, consumers and suppliers with a one-stop customer service platform. It not only provides services to consumers, Super 8 also extends to suppliers and KOLs. Management, use chatbots to filter out 30% of messages and improve the productivity of customer service staff.
BotBonnie
From the brand name BotBonnie, we can directly see that they also position themselves as a Chatbot manufacturer. BotBonnie's all-round chatbot can be connected to many small packages, such as lucky wheel, scratch-off games and other games, or invoice login modules, adding fun to the interaction between the brand and customers. These fun interactive modules are also provided by the above-mentioned manufacturers, but the game form and interface design are slightly different.
For example, Haichang sent LINE official account coupons through BotBonnie, using discount coupons as incentives, and successfully gained 40 friends in a one-day event. ( Click here to see the case)
Omnichat is a manufacturer that started out as a Chatbot
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