What is my client looking for? Can I offer it? How?
Posted: Mon Jan 06, 2025 6:39 am
With this definition, we can guess that market and target studies will give you a general profile, for example, where the customer lives (demographic situation), age, socio-economic level, etc. This data may be good for making statistics, but it will not help you understand what exactly the customer is looking for and how the commercial relationship with the end consumer could evolve. For that, you have to interpret.
To understand these concepts: you can sell the same product to a married 50-year-old person as to a single 23-year-old. And how can that be? Because both share a need, taste or personal situation. Although the message varies depending on each profile (the language may be more formal in one case than in another), we can sell the same thing to both, that is, we as a company have a 'base' product or service that we can then adapt to the needs of each client, giving value to what we do and selling an experience.
Therefore, we must know how to ask the right questions to our ' typical client ' in order to connect with him . Consider that with the digital era we have begun to converse with our consumers macedonia phone data and we can use 2.0 tools to convert the cold act of selling into a long-term relationship.
The answer to these three simple questions could give us the `recipe´ to achieve:
Improving customer experience
Increase sales
Expand our market
Don't forget that the market is broad and competitive. Offer a customer experience, address their problems or complaints in a personalized way and make sure they don't feel like just another number in your company 's accounts .
With these tips you are sure to place your SME in the top ten of sales.
Do you want to expand your knowledge to become the best entrepreneur? Take a look at some of our free courses for entrepreneurs and broaden your vision: learn from the experience of our trainers and discover the ins and outs of the different departments of a company.
Don't forget to leave us your comment and tell us about your experience with your clients.
See you soon!
To understand these concepts: you can sell the same product to a married 50-year-old person as to a single 23-year-old. And how can that be? Because both share a need, taste or personal situation. Although the message varies depending on each profile (the language may be more formal in one case than in another), we can sell the same thing to both, that is, we as a company have a 'base' product or service that we can then adapt to the needs of each client, giving value to what we do and selling an experience.
Therefore, we must know how to ask the right questions to our ' typical client ' in order to connect with him . Consider that with the digital era we have begun to converse with our consumers macedonia phone data and we can use 2.0 tools to convert the cold act of selling into a long-term relationship.
The answer to these three simple questions could give us the `recipe´ to achieve:
Improving customer experience
Increase sales
Expand our market
Don't forget that the market is broad and competitive. Offer a customer experience, address their problems or complaints in a personalized way and make sure they don't feel like just another number in your company 's accounts .
With these tips you are sure to place your SME in the top ten of sales.
Do you want to expand your knowledge to become the best entrepreneur? Take a look at some of our free courses for entrepreneurs and broaden your vision: learn from the experience of our trainers and discover the ins and outs of the different departments of a company.
Don't forget to leave us your comment and tell us about your experience with your clients.
See you soon!