A cracked screen and the book

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Case of an online store there are no such restrictions. The only thing that you cant just return is custommade items. If they arrived in normal condition and of proper quality, you wont be able to return them. If there is nothing wrong with the book, jeans or mobile phone you chose online, but you still decide to cancel the purchase, the seller will deduct the cost of return shipping from the money they give you back. This is logical, since the store spent money to deliver the goods to you, and you canceled without any reason that depended on.

It But if the phone arrived with is covered in dirt, you will have to oman telegram users mobile phone number list negotiate with the seller. The law provides a wide field for maneuver the product can be replaced, repaired, or you can receive a discount proportionate to the defect. There is a chance that the store will not want to take the goods back. Like, you broke something yourself. As a rule, large sites do not do this. Just in case, experts advise filming the unpacking process on video or doing it right at the pickup point. Then, if a.

Defect is found, they will help you process the return right there. However, most often people complain not about breakdowns, but about delivery times. Here, experts admit, everything is quite subtle. On the one hand, by breaking the deadline, the seller violates our rights. On the other hand, sorting things out and complaining to Rospotrebnadzor means wasting time and effort. Of course, if the matter is fundamental, you can write to all authorities or simply refuse the purchase. But it is unlikely that the delivery service will work better because of this. It is important to note that Russian laws.