You Don’t Provide 24/7/365 Options
Posted: Wed Jan 22, 2025 6:28 am
Insurance-related issues will frequently occur outside of normal office hours – so it’s important to provide resources and support options that your customers can access at any time. Insurtech Center research indicates that 20% of customers actively use an insurance portal at the weekend, while 48% make premium payments outside standard business hours.
This emphasizes the importance of bolivia whatsapp number data providing a presence, and some kind of customer access at all times, and across multiple channels. In this way, you’ll enable your clients to make enquiries, get quotes, sign up, request your services, or check their status, using their preferred avenues of interaction.
Using IDT Express Omnichannel, you can streamline your customer support processes by managing tickets and providing timely updates. With the platform’s intelligent ChatBots, you can enhance customer engagement, automate responses, handle routine queries, and create personalized interactions, providing a seamless and efficient experience for all your users.
To learn more about IDT Express Omnichannel, talk to one of our experts today, to see if we are a good fit for you. And to get $25 Free Test Credit with a Trial Account, visit our sign-up page.
This emphasizes the importance of bolivia whatsapp number data providing a presence, and some kind of customer access at all times, and across multiple channels. In this way, you’ll enable your clients to make enquiries, get quotes, sign up, request your services, or check their status, using their preferred avenues of interaction.
Using IDT Express Omnichannel, you can streamline your customer support processes by managing tickets and providing timely updates. With the platform’s intelligent ChatBots, you can enhance customer engagement, automate responses, handle routine queries, and create personalized interactions, providing a seamless and efficient experience for all your users.
To learn more about IDT Express Omnichannel, talk to one of our experts today, to see if we are a good fit for you. And to get $25 Free Test Credit with a Trial Account, visit our sign-up page.