Other differences between chatbots in green and blue messengers
Posted: Wed Jan 22, 2025 5:46 am
If you ignore this mutual respect relationship in the WhatsApp bot, there is a high risk of losing a client. It would be much better to create a multi-level bot, which will have, among others, a button "urgent consultation with a manager on a question that is not on the list" (such levels are easy to create without programming skills and even without technical abilities using a mailing program ).
As for Telegram bots, as a rule, a person does not provide any information about himself. And usually people react more calmly to the fact that at night and on weekends they are given only automatic responses. But bulk sms south africa during working hours and weekdays, you will also need to connect specialists in time if you want to sell your goods and services successfully.
Today, WhatsApp is used by about 70 million people, and Telegram - a little over 40 million people. It is the green messenger that is a priority for people aged 25 and above (including the audience over 65 who also willingly use it). The main audience of Telegram is people from 12 to 45 years old. The age of the main audience affects the chatbots: the green messenger is the leader in sales and is considered traditional. And the blue messenger is still something original, youthful.
WhatsApp chatbots behave more delicately: they themselves reactivate clients who have forgotten about you a little, by phone number (and the effectiveness of such a reminder is the return of 70% of your inactive base). In Telegram, for the same action, you need to be very persistent: request confirmation by SMS (and since modern buyers do not like unnecessary actions, only 5% react positively to such an offer).
As for Telegram bots, as a rule, a person does not provide any information about himself. And usually people react more calmly to the fact that at night and on weekends they are given only automatic responses. But bulk sms south africa during working hours and weekdays, you will also need to connect specialists in time if you want to sell your goods and services successfully.
Today, WhatsApp is used by about 70 million people, and Telegram - a little over 40 million people. It is the green messenger that is a priority for people aged 25 and above (including the audience over 65 who also willingly use it). The main audience of Telegram is people from 12 to 45 years old. The age of the main audience affects the chatbots: the green messenger is the leader in sales and is considered traditional. And the blue messenger is still something original, youthful.
WhatsApp chatbots behave more delicately: they themselves reactivate clients who have forgotten about you a little, by phone number (and the effectiveness of such a reminder is the return of 70% of your inactive base). In Telegram, for the same action, you need to be very persistent: request confirmation by SMS (and since modern buyers do not like unnecessary actions, only 5% react positively to such an offer).