Receipt number in the response comment. If the review is fake, such information is unlikely to be provided, and you will have an additional argument for the site moderators. After trying to contact the client,but before that, look at the rules for publishing reviews on the site , maybe the posted review does not comply with them at all? To protect yourself from such situations, we recommend starting to work on your reputation in advance and managing the situation, rather than defending yourself. So, what can be done To begin, find all the.
Sites where your company card is registered, try to get access to them brazil telegram data to be able to publish official responses and update data if necessary. Motivate your customers to write positive reviews about you remind them about it in newsletters, place QR codes in your retail stores that will lead to the reviews page on your website, etc., offering in return, for example, a discount on the next order or a promo code. Monitor social networks, collect video and photo reviews and post them on your site Constantly monitor the search results for your brand queries and watch for new.
Mentions and reviews about you, and respond to them. It is important to do this promptly. By constantly working on your online reputation, your company will become competitive. It is important to understand that it will take years to create a really good reputation background, and, unfortunately, you can lose it all in a few minutes. Negative information in the TOP of search engine results can be reflected for several months, and sometimes it can be fixed for several years. All this can play into the hands of your competitors, who may well be preparing black PR for you right.