“It sounds corny, but I very strongly believe that if you take care of a community, it will take care of you. And the hurricane proved me right.”
Takeaways from a Typhoon
I recognize that building a community is a different exercise for a mom-and-pop shop, but if you zoom out, there are lessons here for brands of any size.
I sincerely hope you never need these lessons, but you should consider them before a crisis hits.
1. Take care of your community.
When disaster strikes, it’s okay to worry about your own business. Put your own oxygen mask on first. But once you’re safe, your next thought should be your community.
Following the storm, Schlueter and her team created free latvia phone number material decks of Magic cards for people who lost theirs during the storm.
And while that’s a kind thing to do on an individual level, it isn’t just about replacing material goods. Without their cards, community members can’t join in on the weekly games.
“If you lose your Magic deck, you lose your community. So I think there’s a lot more tied to it than just belongings.”
As a business owner, Schlueter had the attention of a supplier, which she leveraged to bring wider awareness to her community’s needs.
That’s what she happened to have at hand. Your business may have different resources.
When local restaurants Blunt Pretzels and Bear’s Smokehouse had to shut down normal operations following the storm, they could have just closed their doors. Instead, they partnered with World Central Kitchen to use their kitchen space to offer free hot meals to the community.
Highland Brewing’s main resource was an abundance of space, which they offered up to relief organizations like Beloved Asheville, World Central Kitchen, and Wine To Water. These organizations used the brewery as both a central hub and a storage area for the massive amount of supplies needed.
2. Use what you have at hand.
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