From the human resources perspective, we can address emotional intelligence in two ways : personnel selection processes and the functioning of work teams.
For a company, it is important to know how emotions affect a candidate: their professional expectations, how they will approach the upcoming job change, or their fears of new challenges. Emotions such as the desire to achieve that position and their personal motivations must be studied carefully.
Once a person becomes an employee of an organization, the human resources dynamics that affect the achievement of objectives must take into account feelings such as fear of losing one's job or the relationships of dependency between workers and their bosses.
Individuals who use emotional intelligence in their business relationships are clear about their work objectives, motivated to achieve them, and the confidence that this gives them makes them people likely to integrate into the organization in the long term.
Therefore, emotional intelligence is a useful spain phone data personal skill both for developing jobs in the field of human resources, as well as for being responsible for teams or simply, being a better worker and better understanding the work environment.
Leadership
Exercising effective leadership also involves self-control. Not letting feelings and emotions influence decisions is essential to being fair and efficient as leaders.
In this area, in another work, “Emotional intelligence in the company” , Daniel Goleman indicates that in addition to having related training and therefore, technical skills for leadership , emotional intelligence helps to create an organizational climate that helps all the agents involved row in the same direction.
For Goleman, there are six types of leadership, which are derived from the skills that emotional intelligence provides to those who exercise the role of leader: authoritarian, coercive, affiliative, democratic, pioneering and formative.
Coaching
Coaching seeks to help people achieve their goals through a process of help that works as a guide. The coach, through questions, helps the coachee to establish their ideas and carry out the actions they need to take on their path. Emotional intelligence is another tool that can be used in coaching processes to help shape how to achieve the proposed goals.
The key to applying emotional intelligence, both in personal coaching sessions and in operational coaching in business environments, is to guide individuals taking into account not only operational, work, family, etc. circumstances, but also emotions and feelings in order to comprehensively guide the person towards the set objectives.
If we have managed to capture your attention, we can help you increase your knowledge of emotional intelligence and how to apply it in your daily personal and professional life. We recommend that you take the online course on emotional intelligence , endorsed by Nebrija University, in which you can acquire new emotional skills , or complement your professional experience in the area of human resources or educational coaching.